Here are some of my recent and favorite videos and eBooks I have contributed to!
Dynamics 365 for Marketing Demo: Lead Scoring
A 3-minute video demo on Lead Scoring in Dynamics 365 for Marketing. Also, how lead scoring works with marketing forms, segments and customer journeys.
ClickDimensions eBook: Optimizing Dynamics 365: CRM Experts Share their Advice
Launched December 8, 2020.
Optimizing Dynamics 365: CRM Experts Share Their Advice
Here is the full 42-minute long video from my DynamicsCon 2020 session. Configuration Tools & UI Controls to Enhance User Adoption.
10 User Adoption & Training Best Practices You Can Implement Today
FOCUS 2020 Session: Learning Styles, Configuration Tools & Training Methodologies to Enhance User Adoption