Dynamics 365 2 New Features with SLAs in Dynamics 365 for Customer Service May 10, 2022May 10, 2022 Posted by Heidi Neuhauser There are two new items in the 2022 release wave 1 notes pertaining to SLAs in Dynamics 365 for Customer Service: Usability enhancements in SLAs. Custom time calculations in SLAs. In this blog, we Read More
