One of the items in the latest round up Dynamics 365 for Sales updates in the Release Wave 1 is to “Guide sellers to favorable sales outcomes with next best step.” This update is powered
In just a few minutes, learn how to add a custom activity type in Power Apps that you can use in the Timeline of any table. Note: this video originally appeared at https://dynamicscommunities.com.
Here is how to opt-in for early access features in the Dynamics 365 and Power Platform release plans. In just 5 simple steps, you can test drive the latest release wave updates. Best practice tip!
Viva Sales for Microsoft Outlook is a powerful tool to help your sellers. Here are a few great features you can use when the add-in is launched in your Outlook: Viva Sales is included in Dynamics 365
Integrating your Dynamics 365 Customer Engagement apps with Microsoft teams is a sure fire way to enhance collaboration within your organization. Required Permissions Your first stop is the Power
In Dynamics 365 Customer Engagement (CRM), you can now update your system to use the enhanced email experience. This update reached GA last month. It transforms the user experience from this: To
At the Summit North America conference in Orlando, Kylie Kiser and I presented a session titled “60 Tips in 60 Minutes.” It was supposed to be recorded, but due to a room mix-up, it was
Last week at Community Summit, I presented “15 Fantastic User Adoption Tips.” It was such a fun time and I truly enjoyed delivering the content and seeing all of the amazing learners who
What Happened to “Teams and Outlook Collaboration?” Viva for Sales Took It! There was a section in the Dynamics 365 Sales 2022 release wave 2 that I was particularly excited about. I
Check out the latest video in the Power Tips video series with Kylie Kiser. DynamicsCon Live is coming to San Antonio in just over two weeks. Kylie and I are co-presenting a session: 50 Tips in 50