In Dynamics 365 Customer Engagement (CRM), you can now update your system to use the enhanced email experience. This update reached GA last month. It transforms the user experience from this: To
At the Summit North America conference in Orlando, Kylie Kiser and I presented a session titled “60 Tips in 60 Minutes.” It was supposed to be recorded, but due to a room mix-up, it was
Describe it to design it. Natural language flow generation in Power Automate. THAT is pretty cool. Microsoft describes this functionality as one that “transforms your words into a cloud flow
Last week at Community Summit, I presented “15 Fantastic User Adoption Tips.” It was such a fun time and I truly enjoyed delivering the content and seeing all of the amazing learners who
What Happened to “Teams and Outlook Collaboration?” Viva for Sales Took It! There was a section in the Dynamics 365 Sales 2022 release wave 2 that I was particularly excited about. I
It’s easier than ever to share your model-driven app with users! Share directly from Power Apps, and you can choose between security roles and / or individual people in your organization. This
I was delighted to present at DynamicsCon Live in San Antonio, Texas last week. What a wonderful community and an excellent event! To download the full PowerPoint presentation, click the Download
As you craft your flows in Power Automate, you will start to get to know the 14 built-in connectors and actions that you can use to enhance your automations. This blog will review the Triggers,
Check out the latest video in the Power Tips video series with Kylie Kiser. DynamicsCon Live is coming to San Antonio in just over two weeks. Kylie and I are co-presenting a session: 50 Tips in 50
Microsoft has created six industry accelerators designed to get your company up and running with a great Dynamics 365 Customer Engagement solution faster and cheaper. The cost? FREE!* *With an