Hi there! I’m Heidi Neuhauser and I have been working with Microsoft CRM since 2010. My journey began on the customer side with an On Premise CRM 4.0 system. Since then, I’ve been a CRM System Administrator for customers running CRM 2011, 2013, 2015 and Dynamics 365. I moved to the Partner side of Dynamics 365 in 2017 and have been helping organizations of all sizes to implement, fix and rescue their CRM implementations. I own Reenhanced with my husband. In May 2021, I was named a Microsoft MVP in Business Applications.
I love developing training, configuration tools and solutions to maximize end user adoption. I also love Marketing! My career prior to CRM was around B2B marketing, so it’s always fun to dive into that realm again.
I speak often about topics in Dynamics 365 and the Power Platform, am a Dynamics 365 and Power Platform User Group Chapter Leader for Philadelphia (join our free community here!) and was voted a Dynamics 365 All-Star by the User Group Community in 2019. For 2021, I’m also volunteering on the Dynamics User Group (DUG) Advisory Committee.
Beyond Dynamics 365 and the Power Platform world, I have two smart, wonderful daughters, a brilliant husband, four cats and a cockatiel. I’m a big time runner (which I’m sure will find its way into this blog sooner rather than later!) and love exploring nature and the world around me.