Dynamics 365 CE User Group Philadelphia Meet-Up

Posted by Heidi Neuhauser

This morning, we held our 2021 Q1 Chapter meeting of the Philadelphia Dynamics 365 User Group. It was an exciting 1 hour and 45 minutes where we learned how food motivated our members are and also saw pretty spectacular demos from RSM and Microsoft. The full video replay can be found below. I’ll also point out some highlights!

This was an excellent meeting filled with excellent people.
  • Katie Costello of RSM taught us about Customer Insights in Dynamics 365. Then, she did an amazing demo to show how it works, how to set up new metrics and some of the back end and how to set up data sources. What a spectacular tool! Bonus: Katie is a really great presenter and I was really impressed at her knowledge of the entire set of tools in fielding questions from our group.
  • More on Customer Insights. Check out this Microsoft documentation to learn more!
  • Jamie Stento of Microsoft did a really incredible demo of Robotic Process Automation (desktop flows) in Power Automate. I absolutely LOVED this demo and can’t wait to try my hand at creating some of these. Really amazing capabilities!!
  • Pizza seems to be the most popular thing that the Philly user group members would select as an unlimited supply. That’s pretty cool and I know what we will be serving up at our next post-COVID in-person meeting!!

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