Yesterday, ClickDimensions launched their free eBook: Optimizing Dynamics 365: CRM Experts Share Their Advice. I’m thrilled to have participated in this eBook.

The eBook has the following areas:

• Strategy and Organizational Mindset
• Often-Overlooked Features
• Mistakes to Avoid

There are some great authors included in the eBook, lots of MVPs and other experts in Dynamics 365.

You can find my contribution in the Often-Overlooked Features section, where I talk about two of my favorite configuration updates you can make to enhance user adoption: Field level mapping and tooltips.

When you download your eBook, check out my tips on page 20 and my quick tips on becoming a Dynamics Superstar on page 32!