Dynamics 365

ClickDimensions eBook

Posted by Heidi Neuhauser

Yesterday, ClickDimensions launched their free eBook: Optimizing Dynamics 365: CRM Experts Share Their Advice. I’m thrilled to have participated in this eBook.

The eBook has the following areas:

  • Strategy and Organizational Mindset
  • Often-Overlooked Features
  • Mistakes to Avoid

There are some great authors included in the eBook, lots of MVPs and other experts in Dynamics 365.

You can find my contribution in the Often-Overlooked Features section, where I talk about two of my favorite configuration updates you can make to enhance user adoption: Field level mapping and tooltips.

When you download your eBook, check out my tips on page 20 and my quick tips on becoming a Dynamics Superstar on page 32!

field level mapping and tooltips

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