There are two new items in the 2022 release wave 1 notes pertaining to SLAs in Dynamics 365 for Customer Service: Usability enhancements in SLAs. Custom time calculations in SLAs. In this blog, we
In this article, I want to focus on two upcoming integrations with Dynamics 365 for Marketing: Teams and Power Automate. These features are not available yet, except for in preview mode. Remember, it
Power Apps come in a few flavors, mainly model-driven or canvas. If you’re looking to understand the differences at a very high-level read on! This blog was inspired by meeting and speaking
Microsoft has a fantastic integration between Teams and Dynamics 365. In this blog, we review how you can use Teams in Dynamics 365, how you can use Dynamics 365 in Teams and what’s coming in
The Dynamics 365 App for Outlook can be an extremely useful and productive tool for your users. If you have build custom tables in your model-driven app, you likely want emails to be set regarding
As of today, Monday, March 7, 2022, there are 23 Microsoft-certified Power Automate connectors for email. To analyze each and to help determine which are the “best,” I developed the
The Dynamics 365 connector in Power Automate was marked for deprecation on May 5, 2020. However, you can still use it in existing flows. You can even build new flows using it. But it will actually be
In this blog, we walk through how to apply the star rating control to a form in Power Apps. Prerequisites You can apply the star rating control to any whole number column, displayed as a value from 1
In this article, we will take a look at the settings available in the Power Platform Admin Center. Check out details below on what you can do in the admin center! (However, many features listed in
Microsoft’s Power Platform is made of four components: Power Apps: Build apps to help users at your organization. Power Automate: Automate manual tasks and processes. Power BI: Visualize your